CAREFREE BOOKING - COVID INFO

Distant view Fiss

  • keyboard_arrow_rightCancel free of charge because of Covid-19!

    We guarantee you that you can cancel or postpone your booked winter vacation 2021 up to 1 day before your arrival, free of charge - in case you are not able to start your planned stay due to COVID-19:

    - confirmed - personal illness to COVID-19
    - confirmed - ordered quarantine
    - Closure hotel/ski area/border
    - Travel warning Serfaus-Fiss-Ladis

    In all other cases, the general Austrian hotel contract conditions still apply.
    At this point we recommend our partner insurance: Europäische Reiseschutzversicherung

     

  • keyboard_arrow_rightArrangements in our house
    • Registration for sauna/steam bath only possible for family or travel groups
    • Disinfection stations at the main entrances and sensitive areas of the hotel
    • daily multiple disinfection of the publicly accessible areas/surfaces/door handles in the hotel
    • Hotel staff is equipped with mouth and nose protection and trained accordingly
    • extended breakfast times with table reservation
    • Disposable gloves at the breakfast buffet - on request also service!
  • keyboard_arrow_rightConcept & measures of the cable cars Serfaus-Fiss-Ladis

    The link below informs you about the cable car arrangements for the winter season 20/21.

    https://www.serfaus-fiss-ladis.at/en/Live/Current-Information-Winter

  • keyboard_arrow_rightCan I enjoy my vacation at all relaxed?

    Yes, of course, this winter there is nothing to stop you having fun in the snow - if you observe and comply with the following rules:

    - 2 meter minimum distance to other guests and persons
    - disinfect hands several times a day
    - wear the mouth and nose protector in all publicly accessible indoor areas. Children up to the age of 6 years and persons who cannot be expected to wear it for health reasons are excluded from this!
    - do not shake hands or hug

And the most important thing:
Don't lose your smile, we won't either!
Your family Haueis with all employees

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